3 years warranty and support, 3 year service interval and courtesy lidar cover.
That is now the standard support package offered on all new ZephIR 300 wind lidars which the company describes as the industry’s highest level of support available for wind lidars – ZephIR Care™.
ZephIR Care is launched in response to the need for truly autonomous provision of wind data and allows users to operate ZephIR 300 in the field for unbroken measurement campaigns of 3 years. This is particularly important in applications where the sensor must remain in place for long-term campaigns such as during an Annual Energy Prediction, when installed offshore or when mounted on a turbine. In these campaigns, requirements for data continuity and the economic cost of recovering a sensor both demand the highest levels of reliability and support, now delivered by ZephIR Lidar.
As standard, ZephIR Care offers users:
- 3 years warranty
- 3 years dedicated technical support engineer via telephone and to perform remote diagnostics
- An IEC compliant met mast validation
- Optional daily monitoring
- Choice of data delivery (email, FTP, web interface, real-time)
- A replacement ‘courtesy’ ZephIR 300 in any event where an infield issue cannot be quickly resolved remotely
How? This support offering is as unique as the continuous wave laser technology inside ZephIR, and continuous wave = continuous operation. ZephIR’s robustly engineered lidars are built on the unique, stable, proven and mature continuous wave laser technology, suited to the environments in which they operate. ZephIR 300 does not require servicing for three years and there is no need to re-calibrate during this period. This in turn delivers true autonomous operation with the operational evidence to demonstrate it, giving you the lowest cost of wind lidar ownership available.
Zephir Ltd. (ZephIR Lidar) designs ZephIR 300 and ZephIR DM wind lidars, the best wind lidars in the world, along with supporting services such as power, communications and installation. ZephIR Lidar operates globally with Trusted Service Providers supporting clients with every aspect of a wind energy campaign onshore, offshore and turbine-mounted.
Press Desk: press@zephirlidar.com +44 (0) 7825 159 082
© 2014 Zephir Ltd. All rights reserved. ZephIR, Zephir, ZephIR 300, ZephIR DM, ZephIR Power, ZephIR Care and Waltz are trademarks of ZephIR Lidar. Other company and product names may be trademarks of their respective owners.
Visit www.zephirlidar.com for more information.
